Letter of complaint for poorly done work

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letter template Letter of complaint for poorly done work A letter of complaintis called a letter of complaint any document aimed at obtaining compensation for a disappointing result of services. In all cases, especially in the case of poorly done work, "ready-made" models are available on the web. The "victim" can use these models, but it is imperative to personalize them according to the circumstances. Be careful, do not just copy and paste. Check all the content before sending. Let's say, for example, that you have called in a professional to do some work on your home and that, unfortunately, the result is far from satisfactory. You have noticed, and you have written proof, that the work carried out does not comply with the estimate. In order to be compensated or at least to have explanations and to find a solution that will correspond to both parties, you send a letter of complaint to your service provider. Remember to send it by registered letter with acknowledgement of receipt. Respect the correct presentation Mention your identity, your contact details and those of your provider. Date and sign your letter. Mention the reality in all its details without offending either your provider or the civil administration. Enclose copies of the estimate and of your various agreements. If you do not receive a reply within 15 days, repeat the procedure. Attention: you must keep a copy of all your documents and keep the originals as well as the acknowledgement of receipt.
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Below is our sample letter template:

Last name, first nameAddressCP - City
RecipientAddressCP - CityA [location], lundi 05 décembre 2022
Subject: Letter of complaint for poorly done work

Madam, Sir,

From ... to ... (period of the work), your technicians carried out work of ... (nature of the work) at my home, according to the estimate ... (number of the estimate) dated ... (date of issue of the estimate).

After verifications, these works present some important defects: (list and describe the defects).

Thus, I confirm that the service provided is not in conformity with the estimate. I ask you to carry out an inventory of fixtures, in my presence and that of the site manager, and to plan to repair these defects at your expense and deliver a product corresponding to my expectations.

If however you refuse my request, I will be obliged to ask you to reimburse the repair costs in addition to the other costs related to administrative procedures.{If you do not reply within 15 days, I will call a bailiff to establish a report and then I will take the matter to court.


Waiting for your diligence and your prompt return, please accept, Madam, Sir, my best regards.
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