uber eat refund request letter
It is very important to write your letter carefully. The modele2lettre guide gives you advice on how to write a model letter %variable%. Continue reading this page for more information.
Have you experienced any problems with an order you placed on Uber Eats? Please note that you can request a refund from them. In addition, there are a few things to consider before writing your letter. You should read the refund policy with Uber Eats. In case you forget, Uber Eats has a policy that explains the customer refund system. This depends mainly on certain conditions. Note that you can refuse a meal that you ordered on the platform if it does not meet your expectations. The company is obliged to refund the full amount of the meal you ordered. This includes taxes, VAT and delivery charges. You can also ask for a refund on a missing dish if you order more than one.Tips on how to get your refundYou should always contact the right person to ask for a refund. An agent is always available to receive your claim from Monday to Friday from 9am to 6pm. Note that you can call or send a message from the company's official website, or you can use social networks such as the Uber Eats Twitter page. Otherwise, don't hesitate to send an email if that's what you want.
Below is our sample letter template:
Full namePhone numberE-mail address
Subject:Complaint and dispute for failure to orderRequested letter with acknowledgment of receiptContract number:.......
Madam,Sir,
Endate from...... to...... hours, I placed an order for a meal from the Uber Eats application. The delivery man did deliver my meal the same day. However, the time it took him to get there was very long and I didn't receive my order as I expected.Indeed, he delivered my order at... hours for reasons he didn't want to specify. The delay was such that I did not receive my dish as I had ordered it. The delay was such that I did not receive my meal as I had ordered it from you, and I had to look for another way to replace my meal at another establishment. The amount is ...... with the additional costs (taxes, VAT, delivery costs). I would like to thank you in advance for refunding me as soon as possible. I hope that I will receive the full amount that you have to reimburse me, counting on your understanding and cooperation. I would also like to ask you to acknowledge receipt of my complaint and to send me a copy of the invoice for my order. I look forward to hearing from you.
Uber Eats Customer Service11 rue de Cambrai75019 ParisCity and Date
Subject:Complaint and dispute for failure to orderRequested letter with acknowledgment of receiptContract number:.......
Madam,Sir,
Endate from...... to...... hours, I placed an order for a meal from the Uber Eats application. The delivery man did deliver my meal the same day. However, the time it took him to get there was very long and I didn't receive my order as I expected.Indeed, he delivered my order at... hours for reasons he didn't want to specify. The delay was such that I did not receive my dish as I had ordered it. The delay was such that I did not receive my meal as I had ordered it from you, and I had to look for another way to replace my meal at another establishment. The amount is ...... with the additional costs (taxes, VAT, delivery costs). I would like to thank you in advance for refunding me as soon as possible. I hope that I will receive the full amount that you have to reimburse me, counting on your understanding and cooperation. I would also like to ask you to acknowledge receipt of my complaint and to send me a copy of the invoice for my order. I look forward to hearing from you.
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