Letter of complaint for damaged luggage
It is very important to write your letter carefully. The modele2lettre guide gives you advice on how to write a model letter %variable%. Continue reading this page for more information.
It is frustrating to have your luggage damaged by an airline, but you have the right to claim compensation under the Montreal Convention. You send the letter of claim to the airline, clearly indicating the name of the airline, the date of travel, the flight number and the destination cities. You can also make a detailed list of the damaged items and a claim for the damaged luggage. It is important that the specifications for lost luggage be clearly defined in writing. A well-written claim letter will ensure that your complaint is taken seriously and that compensation is paid. What is included in the letter of complaint for damaged luggage? This letter of complaint for damaged luggage must contain:- Passenger information: includes the passenger's name, date of travel, flight number and arrival and departure cities;- Luggage information: includes the damage to the luggage (broken lock, exterior damage) and a detailed list of missing items;- Compensation amount: requests compensation for damaged luggage and lost items.
Below is our sample letter template:
Name, first name of traveler
Address
CP - City
Address
CP - City
Name, first name
Address
CP - City
Re: Damaged Baggage Claim I flew with your airline on [date] from [airport of departure] to [airport of arrival].My checked baggage [did not arrive at its destination,was returned,was damaged on arrival].Under the Montreal Convention,I would like to claim compensation of [€ xxxx] for my damaged baggage.I am enclosing copies of my invoices for replacement items with this letter of claim. I am enclosing copies of my invoices for replacement items with this letter of claim. Please accept, Sir or Madam, the assurances of my highest consideration.
Address
CP - City
Your signature
